Privacy policy

Privacy Policy

Last updated: February 10, 2026

Styled by Alumed (“we”, “us”, “our”) operates this website and online store to provide you with a curated shopping experience (the “Services”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit, use, or make a purchase from our Services.

This Privacy Policy is designed to comply with South Africa’s Protection of Personal Information Act (POPIA), 2013, as well as applicable international privacy laws where relevant. By using our Services, you consent to the practices described here.

1. Personal Information We Collect

We collect information to provide and improve our Services. This may include:

  • Contact details: Name, email, phone, billing/shipping addresses

  • Financial information: Credit/debit card details, payment confirmations, transaction information

  • Account information: Username, password, preferences, and settings

  • Transaction activity: Items viewed, purchased, returned, exchanged, or added to your wishlist

  • Communications: Messages you send us (e.g., support inquiries)

  • Device & usage info: IP address, browser, network, and interactions with the Services

Sources of information:

  • Directly from you (account creation, purchases, support inquiries)

  • Automatically through our website or cookies

  • From third-party service providers (e.g., payment processors, Shopify)

  • From business partners or affiliates as needed

2. How We Use Your Information

We use your personal information to:

  • Provide and improve Services: Process orders, manage accounts, arrange shipping, and offer a personalized shopping experience

  • Marketing & advertising: Send promotions, newsletters, and personalized ads (you may opt-out anytime)

  • Security & fraud prevention: Authenticate accounts, detect fraud, and protect Services

  • Communicate with you: Respond to inquiries, provide support, and maintain our business relationship

  • Legal compliance: Comply with laws, investigations, and enforce policies

3. Sharing Your Information

We may share your information in limited circumstances:

  • With Shopify and third-party service providers (payment processing, shipping, analytics)

  • With business partners for marketing purposes

  • With affiliates or within our corporate group

  • In legal situations (merger, bankruptcy, enforcement of Terms, law enforcement requests)

Note: Shopify may process data globally to provide and improve the Services. You can review Shopify’s privacy policies here.

4. Children’s Privacy

Our Services are not intended for children under the age of majority in your jurisdiction.
If you are a parent or guardian and believe your child has shared personal information, contact us to request deletion.

5. Security & Retention

  • We implement reasonable security measures but cannot guarantee absolute security.

  • We retain your personal information as long as necessary for account management, legal obligations, disputes, or contractual enforcement.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access / Know: Request the personal information we hold about you

  • Correction: Update inaccurate information

  • Deletion: Request removal of personal data

  • Portability: Receive your data or request a transfer

  • Opt-out: Stop sharing your data for targeted advertising

  • Withdraw consent / restrict processing: Where applicable (EEA/UK)

You may exercise these rights by contacting us below. We will not discriminate against you for exercising these rights.

7. International Transfers

Your information may be transferred, stored, or processed outside your country, including the EEA or UK. When doing so, we rely on recognized transfer mechanisms, such as the EU Standard Contractual Clauses, unless the country is deemed to have adequate protection.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights:

Email: hello@styledbyalumed.com
Address: 252 Montrose Avenue, Randburg, GP, 2162, South Africa